SERVICE FEEDBACK FOR SUNBEAM FOSTERING
Our aim at Sunbeam Fostering is to make sure that we provide excellent support to all foster carers, children and young persons, local authorities and other service users. We are always keen to improve and upgrade our services and we appreciate feedback from all service users to help us achieve this.
If you have a suggestion, question, compliment or complaint about our service, please do contact us. The policy document on the link below covers our procedure for contacting us and the support provided. We take all complaints seriously and you will receive a timely response and relevant investigation.
The contact details for our Complaints Officer are:
LONDON & SOUTH - John Collins (Registered Manager)
MIDLANDS - Jackie Pape (Designated Complaints and Safeguarding Officer)
Sunbeam Pride - Emma Rawlinson (Registered Manager)
This job is probably one of my favourites. Every day is different, every day has new challenges and every day has new rewards. It’s not always easy but each challenge you go through with the child bonds you and makes you both stronger for each other.
We have been fostering for the last 8 years and feel proud to be a part of the Sunbeam family. At the beginning, we thought it’s a tough job, but the skills to foster initial training and the whole assessment procedure to become a carer was interesting, and it gave us both a broad insight into both the tough and rewarding side of what we were likely to encounter.
Hannah and Kashif
“Fostering is a rewarding experience as it allows you to actually make a difference for a child/young person. I feel happy being able to make such a difference whether it is for one day or several years.”
“When they told me that I had been approved for fostering, well I just cried. I was an emotional wreck and was so happy that I just couldn’t hold back my very, very, happy tears.”